Hillix s.r.o. respects the privacy of its customers and website visitors and processes personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and the applicable laws of the Slovak Republic.

1. Data Controller

The controller of personal data is:

Hillix s.r.o.
Stará Ivanská cesta 11
821 04 Bratislava
Slovak Republic

IČO: 57 76 33 81
DIČ: 212 302 0790
IČ DPH: SK 212 302 0790

E-mail: info@hillix.eu
Phone: +421 905 195 192

2. Personal Data We Process

Depending on how you contact us or use our services, we may process in particular:

• first and last name,
• telephone number,
• e-mail address,
• information provided in a service request or other enquiry,
• information relating to a vehicle where necessary to process an enquiry or provide a service,
• information relating to an order, vehicle service, purchase or sale,
• information required for accounting and tax documents,
• appropriate technical data generated when using the website, such as data recorded by the server for security and operational purposes.

3. Purposes and Legal Bases for Processing

We process personal data primarily for the following purposes:

Handling enquiries and communication

If you contact us through the website, by telephone or by e-mail, we use your data to process your request and communicate with you.

The legal basis is primarily taking steps at your request prior to entering into a contract pursuant to Article 6(1)(b) GDPR, or our legitimate interest in responding to general communications pursuant to Article 6(1)(f) GDPR.

Providing vehicle servicing and vehicle sales

We process data necessary for ordering, providing and administering a service or sale for the purpose of performing a contractual relationship.

The legal basis is Article 6(1)(b) GDPR.

Accounting and legal obligations

We are required to retain and process certain data in accordance with accounting, tax or other legal requirements.

The legal basis is Article 6(1)(c) GDPR.

Website security and operation

Technical data necessary for the secure and reliable operation of the website may be processed to an appropriate extent.

The legal basis may be our legitimate interest pursuant to Article 6(1)(f) GDPR.

4. Service and Contact Enquiries

When you submit a service or contact enquiry, we may process the information you provide to us, in particular your name, telephone number, selected service and the content of your message.

We use this information solely to process your enquiry, communicate with you and, where applicable, subsequently provide the requested service.

Please do not include personal data in free-text fields that is not necessary for processing your request.

5. Data Retention

We retain personal data only for as long as necessary for the purpose for which it was collected.

Data from general enquiries is retained for the period necessary to handle the communication and for a reasonable period thereafter where necessary to follow up on the enquiry or protect our legitimate interests.

Data relating to contractual relationships, vehicle servicing, vehicle sales, accounting or tax obligations is retained for the periods required by applicable law.

6. Recipients of Personal Data

We do not provide personal data to third parties for their own marketing purposes.

However, our service providers may have access to data to the extent necessary, for example providers of web hosting, IT support, accounting services or other suppliers required for the operation of our business.

Data may also be provided to public authorities where we are legally required to do so.

7. Transfers Outside the EU/EEA

If, in operating the website or providing our services, we use providers that may involve the transfer of personal data outside the European Economic Area, we will ensure that such transfers are carried out in accordance with the GDPR and that appropriate legal safeguards are applied.

8. Cookies

The website may use technically necessary cookies required for its proper operation.

If we use analytics, marketing or other cookies that are not technically necessary, they will only be activated in accordance with the applicable requirements for user consent.

More detailed information will be provided in our separate Cookie Policy.

9. Your Rights

Subject to the conditions established by applicable law, under the GDPR you have, in particular, the right to:

• request access to your personal data,
• request correction of inaccurate or incomplete data,
• request deletion of personal data,
• request restriction of processing,
• object to processing based on legitimate interests,
• data portability where the legal requirements are met,
• withdraw your consent where processing is based on consent.

Withdrawal of consent does not affect the lawfulness of processing carried out before the consent was withdrawn.

10. How to Exercise Your Rights

You can exercise your rights by contacting us at:

E-mail: info@hillix.eu

or in writing at:

Hillix s.r.o.
Stará Ivanská cesta 11
821 04 Bratislava
Slovak Republic

Before processing your request, we may reasonably request verification of your identity where necessary to protect personal data.

11. Right to Lodge a Complaint

If you believe that we process your personal data in violation of applicable law, you have the right to lodge a complaint with the supervisory authority:

Úrad na ochranu osobných údajov Slovenskej republiky
(Office for Personal Data Protection of the Slovak Republic)

12. Changes to this Privacy Policy

We may update this Privacy Policy, particularly in the event of changes to our services, technologies used or legal requirements.

The current version will always be published on this website.

Last updated: August 2026